ProspectHalo

Open Accounts and check the exact status shown beside your LinkedIn profile.

Your LinkedIn session is no longer available. Select the account and complete the reconnection steps. This status requires action from you.

Your account is still connected. ProspectHalo has temporarily paused activity to keep it safe. You do not need to reconnect. The agent will continue automatically when the pause ends.

Your account is connected. ProspectHalo is either waiting for enough activity to measure its health or is checking it now. No reconnection is needed.

The agent may also be waiting for space to check more profiles. This is a normal wait and does not mean the LinkedIn account is disconnected.

Confirm a LinkedIn account is assigned to it.

Reconnect only if the page says Needs reconnect.

If the account is healthy but nothing progresses, contact support with the workspace and agent names.

1. Confirm the agent is active.
2. Confirm a LinkedIn account is assigned to it.
3. Reconnect only if the page says Needs reconnect.
4. If the account is healthy but nothing progresses, contact support with the workspace and agent names.

Understand whether your LinkedIn account needs action or is simply waiting safely.

Why is my agent waiting for LinkedIn?

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Why is my agent waiting for LinkedIn?

Needs reconnect

Safety pause

Ready or Checking

The agent is checking leads

If nothing continues